Is it possible to reply to a received email directly from AppSheet?

AppSheet AppSheet Q&A
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Hi,

I am using the Core version of AppSheet and would like to know if there is a way to respond to a received email directly from the platform. Specifically, I am looking for a solution where AppSheet can detect an incoming email and send a reply within the same email thread.

Has anyone implemented something similar, perhaps using Google Apps Script or another integration? Any guidance or best practices would be greatly appreciated.

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No, AppSheet does not have a way to access to external email services.

I believe it is doable from Google App Scripts.

I have used a third-party tool named Make (previously known as Integromat) to detect emails and scrape content from them. Make also integrates with AppSheet so you could trigger automation or insert/update data. It is also more of a no-code platform.

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Hi @Raul01

With the new Gmail integration coming, that would be doable. For reference:

Quick start: Build your automation using Gmail - AppSheet Help

Your steps would be:

  1. save the subject, recipients, body, and so on

  2. send a new email with the same subject

Please note this feature has been released in preview and is not to use for production yet.

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I will try. Thanks

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You might find the AppSheet 2 Gmail script I’ve got in the Answer Portal of help.

  • Drafts
  • Replies
  • Forwarding
  • Label control
  • Add attachments from your app
  • HTML content support

Might be exactly what you’re looking for. :wink:

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Would it be possible to achieve something similar using Microsoft Outlook instead of Gmail?

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Thanks! This seems to be exactly the solution I’m looking for. However, for some reason, I don’t have access to the script. Could you provide more details on how to access it?

Appreciate your help!

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Also, I have a question regarding scripts. Ever since I upgraded to the paid version, certain bots that relied on scripts stopped working in my app due to security restrictions I couldn’t resolve. This forced me to look for alternative solutions. Do you know if there’s a workaround for this issue?

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Hi @Raul01

I’m not aware of such a solution, but I think this is due to a lack of knowledge with Microsoft Outlook. There might be a solution.

I would recommend using Zapier or Make (ex-Integromat) that will provide a no-code workflow using different systems.

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Ok, Thanks