Is AppSheet Down? Complete Timeout (ERR_CONNECTION_TIMED_OUT) Across Web and Mobile

AppSheet AppSheet Q&A
1

Hey everyone,

Is anyone else completely unable to reach appsheet.com right now?

I am experiencing a total connection lockout across multiple separate platforms and devices. The site and backend fail to resolve entirely, dropping a persistent connection timeout error.

:prohibited: Observed Symptoms:

  • Desktop Browser (Chrome): Attempting to load the AppSheet editor or any application deployment URLs drops a hard system page stating ERR_CONNECTION_TIMED_OUT .

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  • Mobile Application (Android): The mobile environment throws an explicit net::ERR_CONNECTION_TIMED_OUT via system webview (image_c2704a.png) or hangs infinitely on a blank white “Loading…” splash screen (image_c27068.png).

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  • Root Domain Failure: It isn’t just individual app views—even trying to navigate directly to the root address appsheet.com will not resolve.

:magnifying_glass_tilted_left: Isolated Diagnostic Context:

  • Other Google Services Work Perfectly: Gmail, Google Drive, and YouTube are completely operational and lightning-fast on the exact same machines and connections.

  • Cross-Network Failure: The issue occurs simultaneously over corporate/home Wi-Fi connections and independent mobile data networks (4G/LTE).

Because other Google infrastructure is completely unaffected, this points squarely to a targeted regional routing block or server cluster drop isolated specifically to the AppSheet network framework.

Is anyone else in the community experiencing this blackout today, or has anyone found a temporary workaround (like a specific DNS or VPN route) to get back into the editor? Any visibility from the dev team would be greatly appreciated!

2

All my apps working here in South Africa…

3

Few of my teammates & I was also facing the issue since morning on Wi-Fi networks. But it was working fine on mobile data. But now it’s working for us on Wifi as well.
Everyone in our company was not affected by the issue.

4

It is working, even though initial load was slower when tried to open an app after your post. Now the apps seem to be syncing well as expected.

5

Hey everyone,

Thanks for the updates! It is now working perfectly on our end as well. After about an hour of total lockout, everything suddenly came back to normal.

Based on the troubleshooting we did while it was down, we can confidently rule out any issues with individual devices, operating systems, or Google Workspace accounts, as the outage simultaneously affected everyone across our entire team here.

Given that teams in other regions (like South Africa, Dubai and USA as we confirmed on remote support with them) were completely unaffected, it strongly points toward a temporary regional routing failure or a localized DNS resolution issue specific to the Himachal Pradesh (India) infrastructure. It seems an upstream network gateway or regional ISP cache stalled and has now self-healed.

Glad to see we are all back online!

6

Hello @nomeshwer,

Thank you so much for confirming it!