Immediate Attention Requested" error persists after fixing user limits (Manual Reset Request)

AppSheet AppSheet Q&A
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1

Hi Support Team,

I have resolved our user overage issue, but the block warning is still active.

:hammer_and_wrench: Actions Taken:

  • Removed excess users: All accounts exceeding the limit have been removed.

  • Deployment Check: Completed and validated successfully.

:warning: The Issue:

The “Immediate Attention Requested” error is still showing, which I understand is due to the accumulated connection history from the last 30 days.

:loudspeaker: Request:

Since everything is now compliant on our end, could a support analyst please perform a manual reset of our connection history to clear this alert?

Thanks,
Mario Matsuda

2

Hello @Fujiarte_Shift_Kanri, welcome to the community!
I will be sending you a PM shortly.