Images no longer appearing from Email Templates

[Jose_Arteaga]

Thanks @Avijith_Visweswaran,

Based on the shared screenshot provided, I looked at the CORS Policy and found out that the most secure solution to ensure images are properly displayed is - as described on the Capture signatures and drawings article - will be to find a different way to provide the image.

One alternative is to upload the image through the app itself using an Image column, then use the value that is written into the sheet as the initial value of the Drawing column.

Note that images hosted on Google Drive using the export link format do not work as background images due to CORS limitations.

[Avijith_Visweswaran]

Thanks Jose

[Karim_Mena_C]

This was happening to me a month ago and it was solved via a support ticket but since about a week ago it started happening again. Images are showing as text.

[WCBS_Admin]

This is also happening on our end. It is a google doc email template. The image is stored in a google drive.

[Rocco]

So this was resolved but just recently I noticed it started to happen again with images not appearing in emails.

[Laurie_Nason]

Same problem here - just getting blank placeholders in emails for images that are in my google doc that I am using as a template.

[aethersmith]

I will contact to support about this issue again. And please Google Dev, Do some testing before deployment some update,This is become very annoying problem that it’s broke again.

[Karim_Mena_C]

@Jose_Arteaga This issue is happening again. Any idea on why this keeps recurring?

[Jose_Arteaga]

Thanks for the heads up @Karim_Mena_C, let me investigate. I’ll come back to you soon

[Jose_Arteaga]

Hello @Karim_Mena_C and all,

I got a response yesterday that a fix was implemented late last night. Could you confirm it is working fine now?

I’m really sorry for the inconvenience!

[nicolesilvera]

I also have the issue.

[Jose_Arteaga]

Hello @nicolesilvera and welcome to the community!

Could you help me with a screenshot of a recently sent email? one that was sent yesterday or today would be perfect.

Thanks!

[Jose_Arteaga]

Hello @nicolesilvera,

Just following up on this, I would love to keep the momentum