I have an app where the email body template is in Google Docs. At the bottom I have a 4x4 table with the bottom row merged together. So that we roughly have:
Company Logo
Contact Details
Email Signature
In Gmail this works fine. But in Outlook it makes the two images absolutely huge. To the point where the Company Logo is actually wider than the email body above. The company details are crammed in a narrow column and the signature is about 5 times wider than the screen. Almost as if outlook is completly ignoring the constraints of the table.
Hi Simon, this is a problem related to how MSOutlook translates the HTML code of the email body.
The majority of MSOutlook clients uses the MSWord interpretation of HTML Code, which is completely rubbish.
May I ask if this happends on Web or desktop? Windows or MacOS? They have a complete mess of different clients, and as I understand they are slowly going into webapp territory for the email rendering (which is good).
I have been dealing with these problems when making HTML templates for the email body. I’m adding a comprehensive explanation of workarounds focused on the HTML code at the end of this reply.
Since all GDocs templates are translated to HTML on AppSheet servers before adding content, I guess the backend has no specific method to make an “Outlook friendly” HTML code… so no fix in the close future
Another quick update on this, just in case it helps someone. As a low-tech way of getting around the issue I simply made each row of the table into an image with a width of 800 pixels. It then more-or-less fits ok. It seems that in outlook it displays images at their full resolution even if this is higher than the screen resolution. Where as gmail scales them to fit.