If got a question regarding automated workflow mails.
I have a database where our technicians set a status to a project called “started”.
Then, they need to fill out a lot of data fields. (This process can go over days) When they filled out every data field, they can press a new button at the end called “closed”. When the data field contains the word “closed” it sends a mail.
This works without a problem. My problem is, that they can edit this entry but the mail shouldn’t be sent again when the entry is saved.
Is it possible to only send a mail when the form is saved the first time the data entry “closed” appears?
@Aleksi_Alkio Sorry to tag you here Aleksi, but do you maybe have a solution to my problem? It always searches for a column in the referenced table because of the “.” but I only need to compare the before and after value of a cell in the same table.
The Change workflow rule is evaluated in the context of the record that is being added, updated, or deleted. Your expressions always refer to fields in that record. In your case, that is the record being updated.
+Steve Coile Hey Steve, I tag you here, maybe you can help me out with this problem.
I tested it out and it works when I don’t have a reference in this table. When I have a reference in it, it tries to search in the reference table because of the “.”