@Jose_Arteaga
Hello!
Something has happened that I don’t quite understand, so could you please explain it to me?
I published the app as a ‘sample app’ following the instructions in the community article below.
Therefore, I have not allowed users to use this app.
However, today I received an email as shown below.
Why am I being asked to make such a deployment?
As far as I understand, users who access a sample app are not counted as active users of the app…
Incidentally, the Monitor for the app that has been requested for deployment contains the email addresses of specific users who appear to have accessed this sample app.
(It may simply be that I hadn’t noticed this before, but)
This is the first time I’ve realised that the email addresses of users who access the sample app are recorded in the app developer’s app in this way.
I feel this poses a significant security risk…
Has this always been the case?
Furthermore, I have never made this app publicly available.
I’ve also contacted support.
[5-9512000040494]
Thanks for referring to my post. Even though I wrote the instructions and I think they are probably OK, I have made mistakes and gotten similar notifications after publishing my own apps as samples. There may be a new issue that I am unaware of but I can say that in my own case, carefully checking my settings against the recommendations in the “tip” post has helped me in the past. The other thing I can say is that the “deploy!” notification may not disappear right away. After the settings have been corrected, it seems to take the platform some time to recognize it.
Apologies in advance if my comments are not relevant to your situation. I hope support responds quickly and is able to locate the problems.
If something should be corrected in my post (or if there’s a new issue that makes sharing like this difficult) please post an update to let me know.
お忙しい中、わざわざ、このように丁寧な文章を送って下さり、本当にありがとうございます🙇
Kirkさんが残してくださったサンプルアプリの公開方法は非常にわかりやすく、今まで何度、このリンクを開いたかわかりません。
今回の状況に陥ったのは、恐らくは、私自身の無知によるものです。
Kirkさんには、何の責任もありませんし、むしろ、感謝しかありませんよ😅
このような、有益な投稿を残して下さり、改めてお礼を申し上げます。
しかしながら、もし、AppSheetが「サンプルアプリ」として公開したアプリへのアクセス数まで、通常のユーザーと同等に扱われてしまうという仕様ならば、そもそも仕様自体に問題があるように感じています。
この点については、Googleの社員さんからの正式なお返事を少し待ってみたいと思います。
I received an email stating, ‘We won’t be blocking your app,’ so it looks like my app won’t be blocked after all.
@Jose_Arteaga
By the way, regarding the user count when publishing a sample app, is my understanding correct as follows?
・Copy and Customise… not counted
・Look under the hood… not counted
・Preview operations on a smartphone screen… counted
I would expect anything accessible through your portfolio page would not count against your monthly use limit. The concerns come, I’d think, if the user accesses your app (not a copy they made) directly, outside the portfolio page.
Thank you for your kind words. I hope you get a good resolution soon. Actually, if you don’t, that would be a problem for me too, I think, because publishing new versions of my app as templates / samples is important to me. I’ll continue to follow this thread.
Thank you so much for always being so helpful!
I understand!
Incidentally, I had published the sample app using a method other than the portfolio (i.e. via individual app URLs).
Hello all,
In regard to the question about why AppSheet is suggesting to deploy your application, I will be sending you a PM to further investigate.
Now, the “Look under the hood” and “Copy and Customize” definitively do not count as users for your app
Thank you very much for taking the time to reply despite your busy schedule!
Incidentally, rather than including the sample app in my portfolio, I published it by creating a separate URL for the app, as shown in the diagram below.
I’d like to check with you again: is my understanding correct?
・Copy and Customise… not counted
・Look under the hood… not counted
・Preview operations on a smartphone screen… counted
So, does this mean that ‘if the app is operated on the smartphone shown in the diagram, it will be counted towards the user count’?
Correct, this is counted.
Public samples are only considered “samples” if they are accessed from your portfolio page (the page in your screenshot.
Good morning!
In a nutshell, any interaction within the preview screen does not count towards the allotted 10 user limit.
Please note I have replied via PM on this application that has more than the admitted 10 users.
Let us know if there is anything else we can help you with.
@Steve @Jose_Arteaga
Thank you very much for your kind reply.
These are the usage statistics for the app in question.
I had simply published this app as a ‘sample app’ and had never registered any other users via the ‘Share’ button.
Furthermore, I had never made it a publicly available app accessible to all users.
If I assume that this issue occurred because the user was counted as a result of an action taken via the smartphone preview screen of the sample app’s public URL, everything makes sense. I therefore believe the cause was likely an action taken via the smartphone preview screen of the published sample app’s URL.
Here is the cause 
I will be careful to ensure this does not happen again!
Thank you very much for your kind assistance! 
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