How to troubleshoot CPU related issue on Apigee Edge Private cloud a.k.a OPDK?

  • How to rectify CPU spikes on OPDK nodes?
  • How to identify and resolve High CPU usage issue?

To begin the troubleshooting we need to isolate it by answering below questionnaire

  • What is the frequency of this?

  • Did this occur once or does it still continue to occur?

  • If the affected node is restarted, after how long does the issue occur?

  • Does the CPU issue goes away automatically or requires any manual action? If an action is required, what is that?

  • What is the impact of CPU issue?

  • Collect Thread dump of process consuming High CPU from affected node and attach to the support case;

  • Collect sosreport from the affected node and attach to the support case

  • Collect the output of the below commands from affected OPDK node.

    apigee-all version
    apigee-all status
    top
    java -version
    rpm -qa --last
    mpstat
    lscpu
    cat /proc/cpuinfo
    cpuid
    dmidecode --type processor
    lshw -c CPU
    hwinfo --cpu
    nproc
    
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