My UI does not appear to have a provision for connecting Flow Pages (or their settings) with a Route Group. When I click on Routes within a page, there is nothing indicating a way to link to the Route groups anywhere (although Gemini keeps telling me there is or that there ‘should be’.)
Any advice is appreciated!
In Console UI Testing you can select a flow
Route Groups are collections of routes—reusable routing logic in Dialogflow CX that allow you to manage repeated intent and condition handlers across multiple pages or flows.
There are two main types:
Flow-level Route Groups: Usable within a specific flow, ideal for common handling within one flow.
Agent-level Route Groups: Usable across the entire agent, ideal for global intents like “help” or “talk to agent”.
There are two main types:
Flow-level Route Groups: Usable within a specific flow, ideal for common handling within one flow.
Agent-level Route Groups: Usable across the entire agent, ideal for global intents like “help” or “talk to agent”.
Thanks Yash,
Please help me to understand where the answer to my question is.
How do I link/connect a ‘Route Group’ with a Flow?
Thank you Yash-Kaviaya!
@Donovan_Kovar Please mark as solution
@Donovan_Kovar Can you please mark as solution
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