@Kane_Group What email address did you use when you sent the email to support?
@Aleksi_Alkio
I got a reply this morning. from Dinh. He was unable to replicate the issue. I decided to delete the sheet and delete the folder on one drive. I recreated folder and uploaded spreadsheet. Same issue. I created a new folder with a different name and uploaded the spreadsheet that also has a new name. Do you know how I change the source of my tables in App without having to re add tables? I have 2 other Apps that have the same structure and both are working fine. Baffling!
So I got the source changed on my tables and now all seems to be working. Still don’t know what the issue was though. Must be some One Drive bug.
@Kane_Group Yuck! I hate unsolved mysteries! Sorry!
Exactly
think I might have solved it! I have a logo inserted in the header of one of the spreadsheet tabs. This sheet is not used in the App but it seems that One Drive doesn’t like it. Removed the logo and works fine. Still very weird the way the change is obviously stored somewhere but doesn’t show in One drive spreadsheet.
Whoa! Good catch!
Please check that your data is not in the very end of the sheet (in your XLS).
The date and time stamp are not updating on One Drive. All I am doing is adding a simple test - changing from 0% to 100% in one row. Change is not made. All is fine if I make the change in spreadsheet on one drive and sync. Updates is on devices then.
Does this apply?
“With Office 365, if a user has the spreadsheet open for editing, other users and third-party apps like AppSheet can’t make updates to the spreadsheet. Consequently, if you intend to build an app that updates the data (as most apps do!), please make sure to close the spreadsheet first. Otherwise, you’ll see conflict (“409”) error messages and the app won’t be able to save changes to the spreadsheet.” Using Data from Excel and Office 365 help.appsheet.com
thanks, I am aware of that. Thats not the problem. spreadsheet is not open in Office 365. I make change on phone, sync and then check if update has happened in spreadsheet but it doesn’t update yet when I sync a tablet immediately I can see the update.
What happens if you sync the app with another device?
@Aleksi_Alkio
If I make changes and sync on any mobile device or browser I see changes on other devices but not in one drive which is very weird. I have another very similar App that works fine. Thinking I may have to rebuild this one.