Hello Google Team,
Our OAuth verification for the iTHRIVE Health Platform has been pending since June 1, 2026, and we have not received any requests for additional information.
Project details
- Project Name: iTHRIVE Health Platform
- Verification submitted: June 1, 2026
- OAuth app: External, Production
- API: Google Health API
Verification Center status
Homepage requirements approved
Branding requirements approved
Privacy Policy review still pending
Remaining review steps have not started
We have confirmed that:
- Google Health API is enabled and actively processing requests.
- OAuth client configuration is complete.
- Authorized domains, redirect URIs, Privacy Policy, Terms of Service, and the required demonstration video have all been submitted.
- We have monitored our developer contact email (including spam) and have not received any requests for additional information.
Could someone please confirm whether the review is still in progress or advise if any additional information is needed?
Thank you,
Greg Rainbolt
Founder, iTHRIVE Health
Update (July 3):
Our verification has now been pending for over four weeks with no communication from the Trust & Safety team.
We have verified that:
- the Google Health API is active and serving requests,
- the OAuth consent screen is correctly configured,
- homepage and branding have already been approved,
- no emails (including spam) have been received requesting additional information.
If anyone from Google is monitoring this forum, could you please confirm whether this review is still progressing normally or advise if there is another official escalation path?
Thank you.
Update – July 7
My Verification Center has now advanced to the CASA security assessment stage.
However, the Verification Center instructs me to:
“Reply to your email thread with our Trust and Safety team…”
Unfortunately, I never received that email.
I have searched Inbox, All Mail, Spam, and Trash for the developer contact email (PII Removed by Staff) and there is no Trust & Safety email or CASA instructions.
Since there is no email thread, I cannot proceed with the required CASA assessment.
Could someone from Google please verify that the Trust & Safety email was sent or have it resent?
Greg: this is EXACTLY where I am at. How much of a queue do you think their outbound email server has right now?