Hi,
Recently I have noticed that AppSheet automatically created new folders for Images that previously were stored in another folder also created by AppSheet and what is more, new folder has the same name. I was trying to figure it out and moved new folder into the old one but today it happened again. Maybe someone knows what is the reason?
Important - I haven’t done anything (no folder name changes, no deletes, really nothing).
Cheers,
Mat
Hi @mateo
You may want to have a look there:
app side:
account side:
Please note that images are, by default, stored in a subfolder located at the root of the default app folder.
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Hi @Aurelien, thank you for reply. Here it’s all good, I checked it. The problem is with images that are being added in one column; after saving the form, images are stored in different gdrive folders depending the table source name. Those folders (I don’t know why) were created in another folder - not appsheet app folder but as a subfolder of table source folder. Now folders are created directly in gdrive. I am trying to find the reason.
OK, so:
- Images are stored in a subfolder related to the tableName.
tableName “Employee” ==> images go into Employee_Images
tableName “Site” ==> images go into Site_Images
Can you check if this is consistent with what is described in this article, section “Image Storage in the Cloud” ?
Please note that if you have moved your source spreadsheet, this is normal to have duplicate subfolders, in two distincts locations.
If such case, you may want to reorganize your file storage.
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Thank you, I moved all files from new folders to the old one and deleted those new. Now it seems to be fine.
Aurelien:
Please note that if you have moved your source spreadsheet , this is normal to have duplicate subfolders, in two distincts locations.> If such case, you may want to reorganize your file storage.
I haven’t moved my spreadsheet. It is really confusing but now seems to work fine.
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Hi there again,
The problem came back… and I noticed that it doesn’t always happen, it happens when particular users add photos (?) - only my guess
I will try to explain all the case once again. So:
- Screenshot below shows my 2 main folders on GDrive
- Screenshot below shows folders with photos inside of the “Aktualny system” folder
What happens?
When adding new photos in particular table, for instance “Badania_Z4” they (photos) should have been saved in “Badania_Z4_Images” folder automatically which already exists in “Aktualny system” folder but what it does instead? It creates new folder named exactly the same in my main GDrive view (the first screenshot view).
Important information!
I haven’t created those 'Badania_…_Images" folders when deploying app, they were created by appsheet automatically.
Maybe someone had similar situation?
Thanks,
Mat
Are the users with the old behavior using an old version of your app? You can check this by looking at Audit History and looking for the client app version. When a user has changes queued on their client device that are based on an earlier version of the app, we use the old version when that user syncs their changes to the server. We do that for compatibility. That means you may see old behavior for some users until they are all sync and start using the latest version of your app. Once the user’s old changes are synced, they will get the latest version of the app from the server and you will see the new behavior for everyone.
2 Likes
Thanks for reply!
I always try to use this feature. Of course I will check it
If it was like you say then why users’ (with old version) actions would cause creating of folders in new place rather than users’ (with lates version) actions?
Not sure this is relevant to your issue. I just wanted to ensure you understand what happens when clients have old versions of the app on their devices and do a Sync.
2 Likes
Sure, thank you. I still cannot find the reason Maybe someone…?