Google Cloud Billing Verification (Company Account) – Whose ID should be uploaded? Avoiding OTP dependency on owner

Google Cloud Cloud Foundations & Onboarding
1

Hi everyone,

I am setting up Google Cloud billing under our company organization using my company Google Workspace (G Suite) email ID.

During the billing account verification process, Google is asking for identity verification documents.

I am not the company owner or director, but I am managing the cloud infrastructure using my official company email ID.

My questions are:

  1. For company billing verification, whose identity documents should be uploaded?

    • The company director/owner’s ID?

    • Or can the billing account admin (using official company Google Workspace ID) complete verification?

  2. I would like to avoid depending on the company owner’s OTP or personal verification in the future for billing changes or account recovery. What is the recommended best practice to structure billing and verification properly?

Has anyone in India recently completed this verification process for a company billing account?

Thank you.

4

For an Organisation account type, you generally need two types of verification:

  • Business Verification: Documents like a Certificate of Incorporation, Tax Registration, or Udyam Registration.

  • Personal Identity Verification: You do not necessarily need the owner’s or director’s personal ID. Google allows an Authorised Representative to complete the verification.

The Best Practice: As the Billing Account Admin, you can use your own Indian government-issued ID (PAN card, Aadhaar via DigiLocker, Voter ID, or Passport) as the authorised representative, provided you are managing the billing profile.

To ensure you aren’t calling the director for an OTP every time you need to make a change, follow these structural steps:

  • Add Multiple Payments Admins: Go to the Google Payments Centre and add yourself (and perhaps another trusted colleague) as an Admin with Full Permissions. This is separate from the Cloud IAM roles.

  • Verify your own email/phone: Once added to the payments profile, ensure your official company email is verified. Google will then send verification requests and OTPs to your device instead of the owner’s.

  • Primary Contact: You can set yourself as the Primary Contact for the billing account so that all regulatory and verification emails come directly to you.