Getting "Internal Error" when trying to call the api via smart docs in the developer portal

screen-shot-2017-06-15-at-80858-pm.pngHi

Using dev portal 17.05. Getting an "internal error has occurred when i try to send request using smart docs.. this is the screenshot of dev tools console output.. any idea?

Hi @Anvi, Refer this page http://docs.apigee.com/developer-services/content/using-smartdocs-document-apis#models. It has the steps that you need to follow.

I ll be trying this today! Can you point out which part exactly will help in resolving this?

Hi @Maruti Chand

So i tried the steps in the model and i get the same error but a different console message this time

screen-shot-2017-06-16-at-113824-am.png

@Anvi

the problem you have reported is very similar to the one being discussed at : https://community.apigee.com/questions/43075/dev-portal-internal-error-on-prem.html?childToView=43328#answer-43328

From the first screenshot you had attached, it appears that the smartdocs proxy configuration is pointing to edge cloud. You can change it by following step 11 on the page: http://docs.apigee.com/developer-services/content/using-smartdocs-document-apis#models

Prior to this, you should have completed installing smartdocs: http://docs.apigee.com/private-cloud/latest/install-smartdocs

Let us know if this helps