Format Rules disappear in Desktop View after selecting Enum value

,

There is a visual rendering discrepancy between the Mobile Emulator and the Desktop View. In a Form view, when a user selects a value from an Enum column (e.g., [Type]), any active Format Rules on other columns (e.g., [Priority]) immediately disappear.

  • Mobile Emulator behavior: Works correctly. Format rules remain visible.

  • Desktop View behavior: Format rules vanish as soon as the Enum selection triggers

This sounds like it may be a bug, I would reach out to AppSheet support.

In the meantime, would you mind sharing the Format Rule expressions that are being used on the two columns referenced?

1 Like

[Priority] = “Critical”

After further troubleshooting, I believe the issue is caused by the slice filter condition that filters rows where [Type] is blank.

When I remove the filter formula from the slice, the format rule for [Priority] works correctly, although the formatting only renders after clicking outside of the dropdown.

However, once I add the filter formula back into the slice, the format rule completely disappears and no longer applies.

This suggests that the slice’s filter condition is interfering with how the format rule is evaluated or rendered for the [Priority] column.

Solid troubleshooting. I am not aware of a reason that should be impacting your format rules. If you have tried clearing your cache I would reach out to AppSheet Support.

1 Like

This is likely a bug with Desktop Mode, which is a newer feature and likely has some lingering inconsistencies. If so, engaging Support is likely to be an exercise in frustration, as they really aren’t qualified to recognize bugs and resist escalating to the development team. @Jose_Arteaga, can you consider intervening here?

1 Like

Thanks @Steve,

@Glen09, just checking, have you contacted support? If so, do you have an issue ID I can check?

1 Like

Yes, I’ve already contacted them [0-5658000040101]. Thank you for checking

1 Like

Have you tried this expression

IN([Priority],”critical”) ?

Your expression is invalid.

1 Like