Good morning,
I am in a bit of a pickle. Through the Google cloud and workspace, I have tried to adquire acces to Find hub for a project of the company I work in (around 800 employees, consultory). Despite my several attemps, I have not received back from the form in find hub. I have done it twice in the last 6 months, and it is starting to get urgent for me (i do have a product id, etc). Any recomendations?
Thanks in advance,
Albert
Hey,
Hope you’re keeping well.
It sounds like you’ve submitted the request form for the Google Find My Device Hub API or a related Workspace/Data Hub integration but haven’t received a follow-up. The approval process for certain restricted APIs is handled by Google’s partner or product team directly, and responses can take time depending on eligibility. I recommend confirming you used the correct intake form linked from the official documentation, ensuring the contact email is from your company domain, and checking spam/junk folders for replies. If you still haven’t heard back, the fastest route is to open a support case in the Google Cloud Console under Support > Create a case referencing your product ID and submission dates, or follow up via your Workspace admin’s support channel so the request can be tracked internally.
Thanks and regards,
Taz
Thanks for the response,
I have been in contact with a Google partner (ZIZAITECH). They contacted google form our behalf, but we have been waiting for like a month with no response. Frankly, they told us that anything less than 100 000 yearly sold units is most likely a no go. We are trying to sell a medical device, so they think they may make an exception, but I think I am *****. This project was to be finished this year and still no response from google…