Edge UI account Password expiry policy

Google Cloud Apigee
1

Is there any configuration in Edge UI to set password expiry for user accounts.

I have referred to the below docs

https://docs.apigee.com/api-platform/system-administration/global-user-password-security-behavior

Of late we are seeing “Unknown Username and Password Combination” error for Edge UI login, at intervals of 3-4 weeks on Apigee on-prem 4.18.05. Users are able to login only if passwords are reset.

There have been no recent upgrades to our Apigee installation. I can assure you we didn’t reach the 5 failed login attempts, and some users had passwords stored in Chrome as well.

Any pointers on what could possibly be causing this issue?

1 Like
2

Finally figured out the cause for this. The openldap has the default password policy entry that has 30 day expiry set for the policy and only the sysadmin (bound to a different pwdPolicySubEntry) has the password policy set to never expire.

Thanks to the post below, we were able to setup the service account user with a never expire password policy.

https://community.apigee.com/articles/39204/how-to-setup-a-password-policy-for-a-single-orgadm.html