Is it possible to create a link to or an action/button that lets the user recreate the same ticket?
I forgot to add, what if this row (row_a) inside table_a has ref_rows in table_b?
My goal is to copy row_a in table_a (with different primary key) and copies of all the ref_rows in table_b (all with different primary keys as well)
In order to copy all the ref_rows, one solution is to add a new column “copy_from” to table_a to store the row_a you are copying from.
Then, on the Copy action for row_a, you will need to set the “copy_from” column with the ID of the row_a you are copying. After that, you can either create a grouped action or a BOT to add all the ref_rows.
BOT approach: Every time a record is added where “copy_from” is not blank, you can add a step to copy all ref_rows, but using the new row_a ID so those new rows are related to the new copy.
Hope that helps!


