Developer portal is not showing analytics due to "Highcharts is not defined" error

Google Cloud Apigee
1

Description:

In the developer portal, when you click on the Analytics after loging in, it might display a blank page. When you debug this issue on the chrome, you might see the following error in the Console tab of chrome developer tools.

Uncaught ReferenceError: Highcharts is not defined.

2

The screenshot is attached below

screen-shot-2017-08-11-at-42143-pm.png

The resolution for this error is as follows.

  1. Login as drupal admin and perform the following. Navigate to Configuration > Development > Performance and uncheck Aggregate JavaScript files. Check if the issue is resolved.
  2. If the issue is not resolved, you will need to apply the patch devconnect_developer_apps-fix-highcharts-on-analytics-DEVSOL-2384.patch.
  3. Please raise a support ticket to obtain the patch. Instructions to apply the patch is given in the link below.
    https://www.drupal.org/node/1399218
  4. The issue is resolved in 17.03.06.00 - Apigee Developer Services Portal Release. So, you can also update the developer portal with the above release to fix this issue.
    More information is available at this link.
    http://docs.apigee.com/release-notes/content/17030600-apigee-developer-services-portal-release-notes
  5. For OPDK environments, the fix for this issue is available in 4.17.05.00 release.
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