Hi,
Since yesterday we cant access one of our VM in GCP. All the other vM are under the same network and working fine.
When we try to access via SSH we get error code 4003 (failed to connect to backend).
We know that is not a network issue but we havent been able to see any other log to se what the problem could be.
Can anyone help us to diagnose the problem?
Looks like there is a problem with the disk and the OS is not booting, but the wird thing is that GCP is not showing any erros.
Failure: File system check of the root filesystem failed
We dont know how to recover the data or access the server.
Hi,
There is a troubleshooting guide here which may be of use: https://cloud.google.com/compute/docs/troubleshooting/vm-startup
The “Verify that your disk has a valid file system” item includes steps for temporarily attaching the disk of the failed VM to temporary diagnostics VM to attempt to validate and repair the file system.
Hope that helps,
Alex