Business blocked – Error paying invoice – Cannot pay open invoice (April 15, 2026)

AppSheet AppSheet Q&A
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Hello, My AppSheet account is currently blocked due to an open invoice dated April 15, 2026 (49.06 €). When I click “Retry payment”, I consistently receive the following error: “Error paying invoice”. I have already: - Verified my payment method - Tried multiple cards - Confirmed with my bank that there are no rejections This appears to be a billing system issue, as reported by other AppSheet users. My business operations are completely blocked and the situation is critical. Could someone from the AppSheet billing/support team please manually resolve this or generate a payment link so I can settle the invoice? Thank you very much. @Jose_Arteaga @Steve

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Contact Support for help with this.

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Thanks @Steve

Hello @Coral_Llanos_Roblas ,

I think I can help, I’ll send you a PM in a minute.

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I totally forgot to say @Coral_Llanos_Roblas something: Welcome to the Appsheet Community !

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Hello @Coral_Llanos_Roblas ,

I am afraid I did not get a response to my PM, just wondering if you still need help.