We have recently discovered that even though our dashboard is set to public and should technically be accessible to everyone on the internet with the link, the person who accesses the dashboard needs to be logged into their Google account on the browser they are using to see the dashboard, otherwise all the dynamic elements don’t load up at all and they only see static elements. Instead of the dynamic ones they get the messages below. It took us a few months to figure out what had caused the problem. The error, as you can see, is not very descriptive. Is there a way to bypass that so that you don’t need the Google account to see those dynamic elements? Or is this by design to force you to have a Google account? If it is by design a better set of information on the error would be appreciated.
Hey,
Hope you’re keeping well.
This is by design in Looker Studio when your dashboard uses data sources that require authenticated access, such as BigQuery, Google Sheets, or any connector tied to a Google account. Even if the report itself is set to “Public,” dynamic elements pulling live data still require the viewer to be signed in so the data source permissions can be enforced. To make those elements viewable without login, you’d need to use a data source that supports “Owner’s credentials” and set it to allow public access, or publish the data into a public dataset/API that doesn’t require authentication. You can adjust this in Looker Studio under Data > Manage added data sources and change the credential type to “Owner’s,” but be aware this exposes the data to anyone with the link.
Thanks and regards,
Taz
Hi,
Thanks for your quick response. The thing is, I have already come across the Owner’s credentials solution months ago and I already have it set as such and it is still not working. Also our data is just a csv, it’s not linked to any Google product, so by this logic this issue should not be happening anyway, I assume. Do you have any further suggestions?
