Hi there. I am encountering an issue where no matter what I do, when I submit my app for Brand Verification, the request times out. I eventually receive the error message “Failed to verify branding: Verification failed because the request timed out. Refresh the page and try again.” No matter how much I refresh and try again, it always fails.
Something peculiar with my application that may be causing this - previously, I submitted for verification for my app with a different google account (and it was verified!) but I decided to move everything over to an account I created specifically for my app rather than my personal google account. So I have set everything up under this new google account and am trying to submit for verification again. And keep encountering the issue.
Can someone please help me get out of this limbo? Thank you so much.