Automatic updates from API changes stopped working

AppSheet AppSheet Q&A
1

My AppSheet app uses AppSheet’s built-in database (not an external data source). I insert and update records through the AppSheet API.

Until today, these changes were automatically reflected on users’ mobile devices — without them having to press “Sync”. However, this morning, the automatic updates stopped working. Now, users only see the new or modified records if they manually sync the app.

I have verified that:

  • The API calls are successful and the records are correctly added to the AppSheet database.

  • The data appears correctly after a manual sync.

  • The app is deployed, and Automatic updates and Sync on start are enabled under Behavior → Offline/Sync.

This seems to indicate a problem specifically with the automatic update mechanism for the AppSheet internal database. Could you please confirm whether there is an ongoing issue affecting this feature, or if any recent platform changes might explain this behavior?

2

I don’t know if this applies to the API adding data.

Is QuickSync still Turned on under the Performance Tab…?

Also just as a reminder, if you use security filters on any of the tables, some expressions will cause it to turn off.

Quick Sync AppSheet Help Use Quick sync to instantly see other users' changes - AppSheet Help

3

I don’t use security filters. It seems to be working again now. I’m not sure if it was a temporary issue with AppSheet. Thanks!

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