Hello. When I enter data through my Appsheet application, I want notifications to be sent to the email addresses I have defined. I am creating a new BOT through automation. I make my selection from the TABLE section, select the send notification option and write the email addresses from the TO section. I am receiving notifications as an administrator, but I am not receiving notifications to other email addresses. I am waiting for your help.
Is your app deployed?
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^ good question above on is your app deployed.
Now also some factors to consider.
- What is your subscription level? If you are on a free plan then you are capped at a certain level of emails per day.
- There could be configuration issues with email formatting and why they are not sending
- IF you are working with a workspace account you need to check that your SPF, DKIM, and DMARK are properly configure for your MX services to link to external MX services.
- There can also be issues with some companies marking the emails coming in as spam there can be items that they list as hazardous such as a hyperlink in a PDF attachment or certain wording in the email body.
AND many many more that could be the issue and could even be something as simple as spelling .con VS .com . Best option is to comb through the automation portal (in the automations window for the bot there should be a button top right called monitor, if not then click the snow man menu next to disable and then click monitor from the drop down.) see if the runs executed properly and hopefully if they say ERROR check why. Read the logs and go from there. Also if your emails are sent through a workspace account looking in the admin portal for investigations can give a better insight on possible issues with the emails.
The application was not working because I did not distribute it. After distributing it, it became active, thank you.
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