AppSheet automatically renewed my subscription using the wrong credit card

I have changed payment method (new card) but my AppSheet Publisher Pro subscription keep using the old card. I would like to request a refund for this transaction so that I can update my billing profile and pay with my new card.

Hello @Dương_Lê1,

I will be delighted to help! I’ll be sending you a PM shortly.

@Dương_Lê1 @Jose_Arteaga Was this resolved?

Hello @Steve, thank you for the follow up but we are awaiting @Dương_Lê1’s response. Kindly let us know @Dương_Lê1, if you need help with anything.