All my apps did not sync for 2hours 
PH
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“I saw that! It wasn’t just you—there was a global AppSheet outage today that lasted about 2 hours and affected many users in the Asia/PH region. The AppSheet team reported a backend database issue, but it looks like they’ve resolved it now. Glad to see your apps are back up and running! 
”
The problem you described (“All my apps did not sync for 2 hours”) was caused by a temporary service outage on AppSheet’s side.
Since your original headline comment indicated the apps are “already working,” the solution is simply that Google’s engineering team fixed the problem.
Now
The problem was resolved by the AppSheet team addressing the root cause:
• The Cause: A database maintenance event caused a lock contention issue in the AppSheet backend, resulting in a global disruption (high latency, timeouts, and sync failures).
• The Fix: Google’s engineers manually mitigated the lock contention issue and restored normal service operation.
Your Next Step (If Data Was Created During the Outage)
Since the outage lasted 2 hours, the only remaining concern is data that users may have entered while the app was offline or failing to sync.
The main solution for any potential lost data is to use AppSheet’s built-in recovery mechanism:
1. Check for Unsynced Changes: Have your users open their apps and check the sync icon. If they still see an error or a number of unsynced changes, they may need to try syncing again (if network issues aren’t a factor).
2. Look for Recovery Files: If data was lost, AppSheet often saves unsynced changes to a special folder in your cloud storage (e.g., Google Drive) called the _recoveryData folder. You can check this folder to see if any missing data was saved there during the failure period.
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that’s sad
That sounds frustrating 
. Try checking your internet connection, then go to Settings → Accounts → Google → Sync now. If it still doesn’t work, restart your phone — it usually fixes temporary sync issues.
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Hello all,
@Sarah_Jane @Vanshika_Kamdar @esey, welcome to the AppSheet community!
I found there was an outage on Oct 25th at 7:19 AM UTC which was marked as resolved at 8:24 AM UTC.
We apologize for the inconvenience this service disruption/outage may have caused.
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