App definition changes (Sort By, view settings) not syncing to mobile app — even after manual sync and full restart

I changed a table’s Sort By setting in the app editor (sorting a view by a virtual label column instead of a raw text column). The change was reflected correctly in the desktop editor’s live preview immediately.

On mobile (AppSheet app), the old sort order persisted even after:

  • Tapping the manual Sync button
  • Fully closing the app (not just backgrounding it) and reopening it

The only thing that resolved it was uninstalling and reinstalling the AppSheet app on the phone.

Expected: per AppSheet’s own documentation, “changes to the app definition… are automatically picked up by your users the next time they sync their app from their mobile device.” This did not happen even after multiple manual syncs and a full app restart.

Repro steps:

  1. Change a View’s Sort By configuration in the editor (any column change works).
  2. Save.
  3. On a mobile device that already has the app installed and was previously synced, tap Sync.
  4. Observe: the view still sorts by the old configuration.
  5. Fully close and reopen the app — still old configuration.
  6. Uninstall and reinstall the app — now shows correct configuration.

This does seem to happen from time to time. As long as it’s an isolated incident, I suggest just moving on.