My app is a free Prototype app (fewer than 10 users, “Require user sign-in” is disabled, and I’ve explicitly acknowledged the “insecure app” / “public data” settings). Despite this, the app still shows:
“Unable to fetch app definition. Your app is blocked because a plan update is needed. You can update your plan in the Account page.”
I’ve already:
- Disabled “Require user sign-in” and saved
- Enabled “Users can access my app without signing in” and “Yes, I am authorized to set up an insecure app”
- Confirmed the app is in Prototype state (not Deployed)
- Run the Deployment Check — it now shows “Account status: PASSED”
Despite the Deployment Check passing, the live app (Preview/Emulator) still shows the blocked error above. This looks like a caching/backend issue rather than a configuration issue on my end, since the checklist itself confirms the app is compliant.
Could someone please help me?
Thanks.