Apigee Private Cloud New Edge UI proxy overview issue

Google Cloud Apigee
,
1

Hi Team,

I’m installing new Edge UI on top of the current Apigee Cluster.

Current installation as described in docs: SSO module is on a MS node of a current cluster, Edge UI is a separate node. We have a load balancer for SSO that redirects from :443 to 9099 port and load balancer for Edge UI which is http (I have a problem with SSL setup as it’s throwing 401 instantly for some reason with no redirection to our ADFS) so port 80 redirects to 3001.

I’ve managed to make this configuration work, so I can call UI, which then redirects to ADFS login and then back to UI.
The problem is that all the tabs are working, but when I try to go to proxy overview, the call to download proxy bundle (URL/gw/download/ORG/PROXY_NAME) gets ERR_CONNECTION_RESET and in the /opt/apigee/var/log/edge-management-ui/edge-management-ui.log I see lots of “INFO 2573 access_token: http: named cookie not present | routeHandler.go:298 | Missing JWT; redirecting to authorize:” and proxy frame loaded blank.
Also, if I open this page after restart, the first error is different than above:
2025-10-03 02:21:00,034 [INFO] from play.core.server.NettyServer in main - Listening for HTTP on /0:0:0:0:0:0:0:0:9000

2025-10-03 02:21:00,035 [INFO] from play.core.server.NettyServer in main - Listening for HTTPS on port /0:0:0:0:0:0:0:0:9443

2025-10-03 02:21:14,857 [WARN] from application in application-akka.actor.default-dispatcher-4 - /opt/apigee/edge-ui-4.53.00-0.0.20267/conf/application.conf: 13: application.secret is de

precated, use play.crypto.secret instead

2025-10-03 02:21:15,221 [WARN] from application in application-akka.actor.default-dispatcher-4 - /opt/apigee/edge-ui-4.53.00-0.0.20267/conf/application.conf: 95: ws is deprecated, use pl

ay.ws instead

2025-10-03 02:21:16,761 [WARN] from application in application-akka.actor.default-dispatcher-4 - application.langs is deprecated, use play.i18n.langs instead

2025-10-03 02:21:16,940 [ERROR] from application in application-akka.actor.default-dispatcher-7 - 303 /internal-error

play.libs.F$PromiseTimeoutException: Futures timed out after [1000 milliseconds]

Could someone guide me where the issue might be?

2

Could you help with the exact software stack version ? You can see it at the bottom line of the management UI, on the login page. Also you can run the command on the management server: apigee-all version

3 
Versions on current UI node (with new SSO):
+ apigee-service apigee-adminapi version
apigee-adminapi-4.53.00-0.0.615
+ apigee-service apigee-attribution version
apigee-attribution-4.53.00-0.0.731
+ apigee-service apigee-cassandra-client version
apigee-cassandra-client-4.0.13-0.0.2536
+ apigee-service apigee-machinekey version
apigee-machinekey-1.1.4-0.0.20044
+ apigee-service apigee-provision version
apigee-provision-4.53.00-0.0.628
+ apigee-service apigee-service version
apigee-service-4.53.00-0.0.1458
+ apigee-service apigee-setup version
apigee-setup-4.53.00-0.0.1138
+ apigee-service apigee-sosreport version
apigee-sosreport-5.0-0.0.2517
+ apigee-service apigee-sso version
apigee-sso-4.53.00-0.0.21590
+ apigee-service apigee-ssoadminapi version
apigee-ssoadminapi-4.53.00-0.0.20013
+ apigee-service edge-management-server version
edge-management-server-4.53.00-0.0.60259
+ apigee-service edge-ui version
edge-ui-4.53.00-0.0.20254

Versions on new UI node:
+ apigee-service apigee-attribution version
apigee-attribution-4.53.00-0.0.731
+ apigee-service apigee-service version
apigee-service-4.53.00-0.0.1458
+ apigee-service apigee-setup version
apigee-setup-4.53.00-0.0.1151
+ apigee-service apigee-sosreport version
apigee-sosreport-5.0-0.0.2517
+ apigee-service edge-management-ui version
edge-management-ui-4.53.00-0.0.20041
+ apigee-service edge-management-ui-static version
edge-management-ui-static-4.53.00-0.0.20064
+ apigee-service edge-ui version
edge-ui-4.53.00-0.0.20267