I’m trying to add another app creator to my account. I click the button to send a link to add an app creator, and the recipient clicks on the link but they don’t seem to be able to add an app or copy any of the templates. Are there restrictions to adding app creators based on the plan? I think we are on the Starter plan.
The co-author is one of the “users” of our account but possibly doesn’t have an account of their own, so I will look at that and see if that is the problem.
“The co-author is one of the “users” of our account but possibly doesn’t have an account of their own, so I will look at that and see if that is the problem.”
Are you talking about a shared account, like a service account ?
If so, in my opinion this has nothing to do with AppSheet I think, rather with your IT management service ? Can you be more explicit about the situation ?
You are probably right that the issue is with our IT management service, which is me. Our account is owned by me and we have several users who use the apps I have made. It was one of these users I was trying to add as an app creator but as you say, they may not have an account of their own and are just a user of the apps on my account. I will set them up with an account and try it again.