My appsheet account is blocked due to plan update. but when i try to update plan from free to per user it gives below error. Kindly help how to resolve
credit card details entered
Error
Payment for this subscription requires additional user action before it can be completed successfully. Payment can be completed using the PaymentIntent associated with `subscription.latest_invoice`. Additional information is available here: How subscriptions work | Stripe Documentation
Hello @Kalpana_Realty,
Welcome to the community! I’m really sorry you are facing this issue. As of now, I suggest contacting the sales team directly by going to the page below and I would suggest clicking on the chat window at the lower-right:
Please let me know how this goes.
Any updates? I just cannot contact Google on the phone. I want to upgrade my subscription too. But have the same payment intent error
I tried to contact through chat but chat keeps giving multiple options to select and land on those write up pages to strip approval which i don’t understand after reading 10 times what to to from where to do because i am not technical person
and no live person assist coming for chat
Did you try and get through or your problem resolved?