Account blocked – All prototype apps showing "plan update needed" after reducing users

AppSheet AppSheet Q&A
1

Hello AppSheet Support Team,
My account has been automatically blocked and all my prototype apps are inaccessible with the “plan update needed” error.
I have already removed the extra users and confirmed that my active user count is now strictly under 10.
Could you please review my account and lift the block?
Thank you!

4

Hello @Jisoo, Welcome to the community!
I will be sending you a PM to gather more information.

5

@Jisoo @Shourya_Tomar Was this resolved?

6

Thank you @Steve for the follow up. We are awaiting @Jisoo’s response. Please let us know @Jisoo, if you need help with anything.